e-Sanjeevani Telemedicine Service Achieves 50 Crore Consultations

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Key takeaways

India's telemedicine platform e-Sanjeevani has achieved over 50 crore consultations since launching in November 2019.
The Ministry of Health and Family Welfare oversees the portal, which was developed by C-DAC Mohali under MeitY.
The service operates via two models: hub-and-spoke provider connections at Ayushman Arogya Mandirs and direct patient access through eSanjeevaniOPD.
The system incorporates AI-powered Clinical Decision Support and connects directly to emergency services via ERSS-112.

India's national telemedicine platform e-Sanjeevani has achieved a major milestone by providing more than 50 crore medical consultations since its launch in November 2019.
The digital service has significantly improved healthcare reach in remote villages and underserved communities across the country.

The telemedicine platform now incorporates an AI-powered Clinical Decision Support System to assist doctors during medical assessments.
It is also linked with the Emergency Response Support System-112 (ERSS-112) to handle emergency healthcare needs quickly.

The Ministry of Health and Family Welfare (MoHFW) started this free telemedicine service in 2019 to offer online doctor consultations.
The Centre for Development of Advanced Computing (C-DAC) in Mohali, working under the Ministry of Electronics and Information Technology (MeitY), created and manages the platform.

The provider-to-provider model uses a hub-and-spoke setup where health workers at Ayushman Arogya Mandirs connect rural patients to specialist doctors in urban hospitals.
The patient-to-provider model, called eSanjeevaniOPD, allows citizens to consult doctors directly from their homes using a smartphone or computer.

This platform advances national digital programs like Digital India, Ayushman Bharat, and the Ayushman Bharat Digital Mission (ABDM) by making medical care affordable and reachable.
Telemedicine technology allows clinical care to reach individuals remotely, ensuring timely treatment for people who lack nearby medical centers.